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Last Updated: March 25, 2025
Seed CPO LLC (“We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website (https://getcaio.com), subscribe to our design and development services, or interact with us (collectively, the “Services”). By using our Services, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
1.1 Information You Provide
Contact Information: Name, email address, and other details when you contact us (e.g., via adam@seedcpo.com) or sign up for a subscription.
Payment Information: Billing details processed securely through Stripe, our third-party payment processor. We do not store your full payment card details.
Project Materials: Content, assets (e.g., images, codebases), and access credentials (e.g., logins) you provide for us to complete your design or development work.
1.2 Information Collected Automatically
Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies.
Analytics: We use tools like Google Analytics to track website performance and user behavior.
1.3 Information from Third Parties
Stripe: Payment confirmation and related data from Stripe to process your subscription.
Communication Tools: Information from email or support platforms (e.g., if you email us or use a ticketing system).
2. How We Use Your Information
We use your information to:
Provide and improve our Services (e.g., fulfill design and development requests).
Process payments and manage subscriptions via Stripe.
Communicate with you about your projects, account, or updates to our Services.
Analyze usage to enhance our website and offerings.
Comply with legal obligations or protect our rights (e.g., in case of disputes).
3. How We Share Your Information
We do not sell your personal information. We may share it as follows:
Service Providers: With third parties like Stripe (payments), hosting providers, or analytics tools to support our Services. These providers are bound by confidentiality obligations.
Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate safeguards.
With Your Consent: For portfolio purposes (e.g., showcasing your project), unless you opt out.
4. Cookies and Tracking
We use cookies to improve your experience and analyze usage. You can manage cookie preferences through your browser settings, though disabling them may affect website functionality.
5. Data Security
We implement reasonable measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Opt out of marketing emails (via an unsubscribe link or by contacting us).
Request data portability or restrict processing (e.g., under GDPR for EU residents).
To exercise these rights, email adam@seedcpo.com. We’ll respond within 30 days or as required by law.
7. Third-Party ServicesOur Services use third-party tools like Stripe and Google Analytics. These providers have their own privacy policies:
Stripe: https://stripe.com/privacy
Google Analytics: https://policies.google.com/privacy
We are not responsible for their practices, so review their policies directly.
8. Data Retention
We retain your information as long as necessary to provide our Services, fulfill legal obligations, or resolve disputes. For example:
Contact and project data is kept during your active subscription and for 1 year after cancellation.
Payment records are retained for 7 years per tax requirements.
Data is securely deleted or anonymized when no longer needed.
9. International Transfers
We are based in the United States. If you’re outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws differ. We take steps to ensure compliance with applicable regulations (e.g., GDPR for EU clients).
10. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or a website notice at least 30 days before taking effect. Continued use of our Services after the effective date constitutes acceptance.
12. Contact Us
For questions, requests, or concerns about your privacy:
Email: adam@seedcpo.com
Address: Seed CPO LLC, PO Box 92, Sherrills Ford, NC 28673